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Shipping and Delivery Policy

Order Processing:

  1. Orders placed on fitbits.in will be processed within 3 working days from the date of purchase, subject to availability of the products.
  2. Customers will receive a confirmation email with their order details upon successful placement of the order.

Shipping Methods:

  1. Standard shipping services are utilized for all orders.
  2. Express shipping options may be available for select orders, subject to additional charges.

Shipping Costs:

  1. Shipping costs are calculated based on the shipping destination, package weight, and shipping method selected during checkout.
  2. Customers can view the estimated shipping costs for their order during the checkout process.

Estimated Delivery Time:

  1. The estimated delivery time for orders placed on fitbits.in may vary depending on the shipping destination and shipping method selected.
  2. Customers can view the estimated delivery timeframe for their order during the checkout process.
  3. Our standard delivery timeline starts at minimum 2 days and maximum 7  days from the date of order confirmation. This ensures that your order is processed and delivered to you within a reasonable time frame.

Order Tracking:

  1. Once an order has been shipped, customers will receive a shipping confirmation email with a tracking number.
  2. Customers can use the tracking number to monitor the status and whereabouts of their order through the designated shipping carrier’s website.

Delivery Attempts:

  1. If a delivery attempt is unsuccessful due to reasons such as the recipient not being available at the delivery address, the shipping carrier may make additional attempts or leave a notification for the recipient to arrange for re-delivery or pickup.
  2. The company will not be responsible for any delays or issues arising from unsuccessful delivery attempts.

International Shipping:

  1. International shipping is currently available only to select international destinations, subject to applicable shipping restrictions and customs regulations.
  2. International shipping costs and delivery timeframes may vary depending on the destination country and shipping method selected.

Shipping Address:

  1. Customers are responsible for providing accurate and complete shipping address information at the time of checkout.
  2. The company is not liable for any delays or issues arising from incorrect or incomplete shipping address information provided by the customer.

Contact Information:

For inquiries or assistance regarding shipping and delivery, customers can contact our customer service team at sales@fitbits.in

The company reserves the right to amend or update this Shipping and Delivery Policy at any time without prior notice. By making a purchase on Fitbits.in, customers acknowledge and agree to the terms outlined in this policy.